Help Center

Frequently Asked Questions

Find answers to common questions about orders, cancellations, and returns

Can I cancel my order?

Yes! You can cancel your order within 8 hours of purchase as long as it hasn't shipped or entered production. Email support@mundoprints.in with your order number.

Do you offer free returns?

Yes, approved returns are free. We provide a prepaid return label or arrange a pickup.

How long do I have to request a return?

Report a faulty, damaged or wrong item within 7 days of delivery, with a photo sent to support@mundoprints.in.

What qualifies as a quality issue?

Quality issues include: Misprints, incorrect size/color compared to order, visible printing defects, damage during shipping, incorrect items sent. Just send a photo to support@mundoprints.in.

How long do refunds take?

Refunds are paid within 5–10 business days after we receive and check the item.

What if my shipment is lost or damaged?

We will replace or refund your order completely. No customer should suffer for courier mistakes.

Need more details about our policies?

View Full Policy

Still Have Questions?

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